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  1. Moodle app
  2. MOBILE-4734

Android: Unable to record a second video (or able to but without sound)

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    • MOODLE_405_STABLE

      How to reproduce the issue (maybe with less steps already happens but just in case)

      1. Open the app using an Android device
      2. Log in as a student
      3. Open a forum, write a post attaching a video recording and then an audio recording, post it
      4. Go to Private files: record a video and an audio.
      5. Check that the second video doesn't have audio or in some devices you cannot record it and there is a message saying "Can't record video during voice calls"

      As mentioned there are two behaviours:

      • it allows the second video but the audio is not recorded - that happened using the following Pixel devices:
        • Pixel (version 12) - "physical" device
        • Pixel 6 Pro (version 15) - cloud web mobile testing platform
        • Pixel 8 (version 14) - cloud web mobile testing platform
      • it doesn't allow the second video to be recorded - that happened using the following Samsung devices:
        • Galaxy S8 (version 7) - cloud web mobile testing platform
        • Android tablet samsung (version 11) - "physical" device

      Comments:

      • "physical" device in the sense that I had it in my hand
      • cloud web mobile testing platform => I accessed the device online, the device is real too
      • If you kill the app and open it again, then go to private files you can record a video (and it has audio)
      • After recording the video you can already see that there is no audio, so this doesn't seem related to the way the file is saved.
      • This doesn't happen on an iPad.

            Unassigned Unassigned
            isabelrenedo Isabel Renedo Rouco
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              Created:
              Updated:

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