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  1. Moodle app
  2. MOBILE-4651

Large videos not working on iOS > 17.4

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    • MOODLE_404_STABLE

      Hi there!

      We are having a problem playing large videos (larger than 200mb or in some cases any size)on iOS devices with iOS greater than 17.4.
      After downloading a video which is the content of a Page, and trying to play it, we see that the video does not play and then the webview crashes/refreshes and the app loses its context and displays an error message, or in some cases closes directly.

      The problem may be related to videojs, although when upgrading to the latest version, it still happens, also apparently it still happens with iOS 18. Thanks for checking this!

      *Steps to reproduce: *

      1. Make sure that the file upload limit size of the site is 500mb.

      Site:

      1. Go to any course
      2. Create a Page activity
      3. In content upload a mp4 video with a size of 400mb

      App:

      1. Go to the page activity and see that the video starts to download
      2. After it downloads try to play it

      I attach the video of how it looks and the debug messages that can be seen in XCode, in the web inspector we can't see any error log.

        1. video.MP4
          401 kB
        2. xcode-log.png
          xcode-log.png
          269 kB

            Unassigned Unassigned
            Felipe Vargas Felipe Vargas
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              Created:
              Updated:
              Resolved:

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