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  1. Moodle app
  2. MOBILE-1137

Display and retrieve un-expected erros in the app so we can get feedback

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    • Icon: Improvement Improvement
    • Resolution: Fixed
    • Icon: Minor Minor
    • 2.1
    • 2.1
    • Others
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      1. Extract the contents of the attached file ("feedback.zip") to: http://prototype.moodle.net/mobile/feedback/
      2. Add an error to the app. E.g. open some service file and add this line in the service definition: 

        var a = undefined;
        		 
        a.t = 'a';

      3. Install the app in a device and check that a confirm is shown right at the start. Check that if you click cancel nothing happens.
      4. Start the app again and now click OK. Check that a browser is opened, a success message is shown and the new tab is closed after a few seconds.
      5. See the contents of "feedback.txt" and check that the new report has been added to the end of the file.
      6. Check that you received a new mail with the report.
      Show
      Extract the contents of the attached file ("feedback.zip") to: http://prototype.moodle.net/mobile/feedback/ Add an error to the app. E.g. open some service file and add this line in the service definition: var a = undefined; a.t = 'a'; Install the app in a device and check that a confirm is shown right at the start. Check that if you click cancel nothing happens. Start the app again and now click OK. Check that a browser is opened, a success message is shown and the new tab is closed after a few seconds. See the contents of "feedback.txt" and check that the new report has been added to the end of the file. Check that you received a new mail with the report.
    • MOODLE_21_STABLE
    • MOODLE_21_STABLE

      In the former app I placed a javascript code in the index.html file (https://github.com/moodlehq/moodlemobile/blob/master/index.html#L10) in order to capture unexpected errors and display them to the final user via an alert message.

      I was thinking that maybe we can improve that piece of code and use a "Confirm" dialog asking the user to submit the error. We can then implement a PHP page for retrieving and storing the errors in a local database (or file). In that case we should also retrieve the app version, Android/iOs version (if available), etc...

      Something like:

      var errormessage = '...';
      		 
      var error = confirm(errormessage);
      		 
      if (error) {
      		 
       var version = ..;
      		 
       var deviceModel = ..;
      		 
       var osVersion = ..;
      		 
       var reporturl = 'http://something.moodle.com/error.php?message=' + encodeURIComponent(errormessage) + '&appversion=' + version + 'etc..';
      		 
       // Report message via inappbrowser
      		 
       window.open(reporturl, "_blank");
      		 
      }

        1. feedback.zip
          6 kB

            dpalou Dani Palou
            jleyva Juan Leyva
            Juan Leyva Juan Leyva
            Juan Leyva Juan Leyva
            Juan Leyva Juan Leyva
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              Created:
              Updated:
              Resolved:

                Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.