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Task
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Resolution: Unresolved
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Low
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Academy&Sites-Sprint2025-I2.1, Academy&Sites-Sprint2025-I2.2, Academy&Sites-Sprint2025-I2.3
This relates to Freshdesk ticket 212274
The admin has sent this message:
Hi,
I recently made a post on your "Moodle in English" platform that will explain my current situation.
https://moodle.org/mod/forum/discuss.php?d=466600
Mary, from HQ, tried to help me by unregistering the sites from your list. But that does not seem to have fixed the problem I have.
After the unregistering of the sites, there still is a notification popup at the top saying the following:
"Your site is registered. Registration last updated 7 February 2025.
The 'Site registration' scheduled task keeps your registration up to date. You can also manually update your registration at any time."
But if I try again to either "unregister" or to "update registration", I am still getting an error message saying:
"An error occurred while attempting to unregister/update the site: Invalid token - token not found"
I have made sure to clean my cache as well just in case.