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  1. Moodle Community Sites
  2. MDLSITE-7602

Documentation: missing link to reset password for docs.moodle.org

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • docs.moodle.org
    • None

      I am probably reporting in the wrong place. Please help me to report this to the correct place and link to it.

      I am logged in to https://docs.moodle.org/ to one browser but can't login on another browser. Maybe I lost my password, but that is extremely rare so I think the site is broken.

      Issue 1:

      When you are logged in at https://docs.moodle.org/403/en/Special:Preferences#mw-prefsection-personal there is nowhere to change your password. Or if you are using single sign on, there is no indication of that.

      Issue 2:

      When you try to login at https://docs.moodle.org/403/en/index.php?title=Special:UserLogin&returnto=Main+page there is no "forgot password" link.

      Issue 3:

      On that page there is a link for "help with logging in" which goes to the "Moodle Contact Form". The Moodle contact form is prefilled with Existing Moodle Product > Community Sites > Please Select. And the options are "Moodle.org", more URLs, "Registering my site" and "A different site".

      Since Docs.Moodle.org is not Moodle.org, the correct answer is "A different site".

      When making that selection, help ends. There is no path forward to reach any account password reset or contact any human that can help.

      Issue 4: If you lie and instead say that you are trying to login to Moodle.org then you must share your contact information with Moodle Partners to proceed.

      Sharing information with third parties (i.e. getting email spam for the rest of your life from one more person) is not the minimum amount of permission needed to reset a password.

       

       

            Unassigned Unassigned
            fulldecent William Entriken
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              Created:
              Updated:
              Resolved:

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