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  1. Moodle Community Sites
  2. MDLSITE-6761

Email template for newly created items tells about "Updates"

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • tracker.moodle.org
    • None

      On 2022/08/11 emails coming from Tracker have changed their templates.

      Regardless the purposes of this change, now a newly created issue is delivered via email with a subject talking about an update which is misleading.
      Here is an example:

      Date: Thu, 11 Aug 2022 04:11:00 +0000
      From: "Brendan Heywood (Moodle Tracker)" <mdl@tracker.moodle.org>
      To: matteo...
      Message-ID: <010201828b193241-74e74cb1-9b3f-471b-ac74-990974f28e34-000000@eu-west-1.amazonses.com>
      In-Reply-To: <JIRA.152161.1660190403000@Atlassian.JIRA>
      References: <JIRA.152161.1660190403000@Atlassian.JIRA> <JIRA.152161.1660190403000@ip-10-50-0-41>
      Subject: [Moodle] Updates for MDL-75435: Improve the performance of the automated backups manager task by not reading from the standard log
      

      It's actually an "update" of the overall state of the Jira instance but it's confusing since a new issue has been actually created.
      The body indeed tells in a nice HTML what happened and then for each event a section explaining the event itself:

      This issue has been created
      There is 1 update
      <section "issue created" />
      <section "issue updated (+1 label)" />
      

      Guessing this is related to a kind of queueing events of the same issue and sent them as part of one single email: this could reduce the amount of emails from the Tracker but even the ability to quickly look at actual new issues.

            Unassigned Unassigned
            matteo Matteo Scaramuccia
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              Created:
              Updated:

                Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.