Uploaded image for project: 'Moodle'
  1. Moodle
  2. MDL-84274

Not possible to log in if MFA active and user has unaccepted privacy agreement

XMLWordPrintable

    • 2
    • Team Hedgehogs 2025 Sprint 1.2, Team Hedgehogs 2025 Sprint 1.3, Team Hedgehogs 2025 Sprint 1.4, Team Hedgehogs 2025 Sprint 2.0, Team Hedgehogs 2025 Sprint 2.1

      Hello,

        we have an actual Moodle-site with LDAP-Login. Due to new security rules at our school, we activated MFA (Email, Passkey, Authenticator App). Everything worked fine and as expected. 

      But all new students and staff cannot login. There is an redirection error. 

      After investigating I found that the new users have one thing in common: They all haven't yet accepted the privacy agreement. I accepted it for them and now they can login.

      Please see the attached files.

      Greatings from Germany, Thorsten Butsch

        1. Bildschirmfoto 2025-01-21 um 17.40.18.png
          57 kB
          Thorsten Butsch
        2. Bildschirmfoto 2025-01-21 um 17.55.05.png
          83 kB
          Thorsten Butsch
        3. Bildschirmfoto 2025-01-22 um 09.07.58.png
          356 kB
          Thorsten Butsch
        4. MDL-84274.png
          376 kB
          Ron Carl Alfon Yu
        5. Screen Shot 2025-02-25 at 3.34.30 pm.png
          109 kB
          David Woloszyn

            david.woloszyn@moodle.com David Woloszyn
            thorstenbutsch Thorsten Butsch
            Raquel Ortega Raquel Ortega
            Huong Nguyen Huong Nguyen
            Ron Carl Alfon Yu Ron Carl Alfon Yu
            Votes:
            0 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved:

                Estimated:
                Original Estimate - 0 minutes
                0m
                Remaining:
                Remaining Estimate - 0 minutes
                0m
                Logged:
                Time Spent - 1 day, 3 hours, 33 minutes
                1d 3h 33m

                  Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.