-
Bug
-
Resolution: Fixed
-
Minor
-
4.2.6, 4.3.3
-
Hosted on VPS
-
MOODLE_402_STABLE, MOODLE_403_STABLE
-
MOODLE_402_STABLE, MOODLE_403_STABLE
-
MDL-81472-403 -
Pre-requisites
- Disable cron (so that we can manually execute tasks)
- Navigate to Server > System paths and set "Path to PHP CLI" with the proper value (for instance, /usr/bin/php).
Test
- Log in as admin
- Navigate to Users > Privacy and policies > Privacy settings in site administration
- Enable Contact the privacy officer
- Enable Automatic data deletion request approval
- Save
- Create a user
- Create a course
- Enrol user as student in course
- Create a SCORM package activity
- Upload example.zip
to Package file
- Upload example.zip
- Log out
- Log in as test user
- Navigate to SCORM activity
- Press Enter
- Complete the activity, just selecting any answers
- Navigate to Profile from user menu
- Press Delete my account and save
- Log out
- Log in as admin
- Navigate to Server > Tasks > Ad hoc tasks in site administration
- Press Run all for the process_data_request_task row
- Confirm you want to run the task
- Confirm the task completes successfully without the following message:
++ Call to undefined function mod_scorm\privacy\scorm_delete_tracks() ++
Pre-requisites Disable cron (so that we can manually execute tasks) Navigate to Server > System paths and set "Path to PHP CLI" with the proper value (for instance, /usr/bin/php). Test Log in as admin Navigate to Users > Privacy and policies > Privacy settings in site administration Enable Contact the privacy officer Enable Automatic data deletion request approval Save Create a user Create a course Enrol user as student in course Create a SCORM package activity Upload example.zip to Package file Log out Log in as test user Navigate to SCORM activity Press Enter Complete the activity, just selecting any answers Navigate to Profile from user menu Press Delete my account and save Log out Log in as admin Navigate to Server > Tasks > Ad hoc tasks in site administration Press Run all for the process_data_request_task row Confirm you want to run the task Confirm the task completes successfully without the following message: ++ Call to undefined function mod_scorm\privacy\scorm_delete_tracks() ++
Hi. I have a client with using a Moodle LMS (Moodle 4.3.3+ (Build: 20240215)) which is receiving the following error messaging (sent to Privacy officer) when deleting users via the Bulk user actions tool:
Exception occurred while calling mod_scorm\privacy\provider::delete_data_for_user.
This means that plugin mod_scorm did not complete the processing of data. The following exception information may be passed on to the plugin developer:
Call to undefined function mod_scorm\privacy\scorm_delete_tracks()
|
|
|
#0 /home/.../public_html/lib/moodlelib.php(8292): mod_scorm\privacy\provider::delete_data_for_user(Object(core_privacy\local\request\approved_contextlist))
|
#1 /home/.../public_html/privacy/classes/manager.php(578): component_class_callback('mod_scorm
|
priva...', 'delete_data_for...', Array)
|
#2 /home/.../public_html/privacy/classes/manager.php(611): core_privacy\manager::component_class_callback('mod_scorm', 'core_privacy
|
lo...', 'delete_data_for...', Array)
|
#3 /home/.../public_html/privacy/classes/manager.php(415): core_privacy\manager->handled_component_class_callback('mod_scorm', 'core_privacy
|
lo...', 'delete_data_for...', Array)
|
#4 /home/.../public_html/admin/tool/dataprivacy/classes/task/process_data_request_task.php(151): core_privacy\manager->delete_data_for_user(Object(core_privacy\local\request\contextlist_collection))
|
#5 /home/.../public_html/lib/classes/cron.php(508): tool_dataprivacy\task\process_data_request_task->execute()
|
#6 /home/.../public_html/lib/classes/cron.php(302): core\cron::run_inner_adhoc_task(Object(tool_dataprivacy\task\process_data_request_task))
|
#7 /home/.../public_html/lib/classes/cron.php(128): core\cron::run_adhoc_tasks(1712151064, 0, true, 1712151062)
|
#8 /home/.../public_html/admin/cron.php(80): core\cron::run_main_process(0)
|
#9 \{main}
|
I have a few other platforms using the same server and software but they're not having this issue. Any help or advice would be very welcome.
Apologies if this is not the right place to post the issue.
Thank you.
Mark
