Uploaded image for project: 'Moodle'
  1. Moodle
  2. MDL-26246

Unable to acquire SCORM API using Articulate Presenter '09 player in POPUP window

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Minor Minor
    • None
    • 2.0.1
    • SCORM
    • None
    • Windows various versions, IE (Version unknown) and Firefox 3.6 on Windows XP
    • MySQL
    • MOODLE_20_STABLE

      SCORM player won't load in popup window. This only happens when playing inside a popup window, not if the same player/scorm package is opened in the same window. Also it does not happen every time the player is launched. It usually happens when not cached i.e. the cache is emptied. We found no errors / indicators in http traffic or firebug.

      Here's the debug message from the player:

      0:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - Trying to create XMLHttpRequest in JavaScript1.5
      1:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - Entered browser conditional
      2:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - Creating object
      3:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - intReCheckLoadedInterval=250
      4:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - intReCheckAttemptsBeforeTimeout=240
      5:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - IFrameLoaded
      6:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - In GetAICCURL
      7:Mon Jan 31 2011 09:45:43 GMT+0100 - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
      8:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - Querystring value =
      9:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - GetAICCURL returning:
      10:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - In DetectPreferredCommMethod, checking XMLHTTP
      11:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - Checking IFrame
      12:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - blnCanUseXMLHTTP=true
      13:Mon Jan 31 2011 09:45:43 GMT+0100 - AICCComm - blnCanUseIFrame=true
      14:Mon Jan 31 2011 09:45:43 GMT+0100 - ----------------------------------------
      15:Mon Jan 31 2011 09:45:43 GMT+0100 - ----------------------------------------
      16:Mon Jan 31 2011 09:45:43 GMT+0100 - In Start - Version: 3.3 Last Modified=01/27/2011 10:08:37
      17:Mon Jan 31 2011 09:45:43 GMT+0100 - Browser Info (Netscape 5.0 (Windows; de))
      18:Mon Jan 31 2011 09:45:43 GMT+0100 - URL: http://vl89815.usz.ch/pluginfile.php/29/mod_scorm/content/9/index_lms.html
      19:Mon Jan 31 2011 09:45:43 GMT+0100 - ----------------------------------------
      20:Mon Jan 31 2011 09:45:43 GMT+0100 - ----------------------------------------
      21:Mon Jan 31 2011 09:45:43 GMT+0100 - In ClearErrorInfo
      22:Mon Jan 31 2011 09:45:43 GMT+0100 - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string
      23:Mon Jan 31 2011 09:45:43 GMT+0100 - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string
      24:Mon Jan 31 2011 09:45:43 GMT+0100 - strStandAlone= strShowInteractiveDebug=
      25:Mon Jan 31 2011 09:45:43 GMT+0100 - Standard From Configuration File - SCORM
      26:Mon Jan 31 2011 09:45:43 GMT+0100 - Using Standard From Configuration File - SCORM
      27:Mon Jan 31 2011 09:45:43 GMT+0100 - In LMSStandardAPI strStandard=SCORM
      28:Mon Jan 31 2011 09:45:43 GMT+0100 - Calling Standard Initialize
      29:Mon Jan 31 2011 09:45:43 GMT+0100 - In SCORM_Initialize
      30:Mon Jan 31 2011 09:45:43 GMT+0100 - In SCORM_ClearErrorInfo
      31:Mon Jan 31 2011 09:45:43 GMT+0100 - Grabbing API
      32:Mon Jan 31 2011 09:45:43 GMT+0100 - In SCORM_GrabAPI
      33:Mon Jan 31 2011 09:45:43 GMT+0100 - Searching with improved ADL algorithm
      34:Mon Jan 31 2011 09:45:43 GMT+0100 - In SCORM_GetAPI
      35:Mon Jan 31 2011 09:45:43 GMT+0100 - SCORM_GetAPI, searching opener
      36:Mon Jan 31 2011 09:45:43 GMT+0100 - In SCORM_ScanParentsForApi, win=http://vl89815.usz.ch/mod/scorm/player.php
      37:Mon Jan 31 2011 09:45:43 GMT+0100 - SCORM_GrabAPI, returning
      38:Mon Jan 31 2011 09:45:43 GMT+0100 - Unable to acquire SCORM API:
      39:Mon Jan 31 2011 09:45:43 GMT+0100 - SCORM_objAPI=undefined
      40:Mon Jan 31 2011 09:45:43 GMT+0100 - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
      41:Mon Jan 31 2011 09:45:43 GMT+0100 - ERROR - LMS Initialize Failed
      42:Mon Jan 31 2011 09:45:43 GMT+0100 - In DisplayError, strMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

      The scorm package is here: http://dl.dropbox.com/u/7248261/9856.zip

            danmarsden Dan Marsden
            kevin.mueller Kevin Mueller
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved:

                Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.